Returning And Refund

Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that the product we made meets your requirement. 


For any items, if there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video. Once it is verified, you can send the item back to us (customer assumes the shipping cost and probably the customs fee) only after you get our permission, and we will give you the corresponding refund.


If you are not satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. We reserve the right to charge a handling fee on all items returned for non-quality issues.


For those that don't fall within customized products. You may return your item by contacting Customer Service and requesting a return within 7 days of receiving your order.


If you are returning or exchanging our products, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair, and with the intact tags attached.